Annually, the members of the hotel's industry's preeminent think tank, 'LIIC - The Lodging Industry Investment Council', are surveyed to develop a list ...
As someone who has made a career out of researching, planning, marketing and providing management advisory services for the spa industry, I have seen th...
Most casinos offer slot clubs with the idea of boosting customer loyalty, but too many customers are just in it for the deal. Ways to increase casino pa...
The Hitwise Travel Report provides marketers an understanding of the competitive online travel landscape in terms of competitive clickstream, including ...
Unfortunately, many hoteliers are content with simply having a web site as the sum-total of their Internet marketing effort. These same people wonder wh...
In a first-ever summer forecast for foreign travel, AAA expects 25.1 million Americans will be travelling internationally this summer, an increase of 2....
Is Hospitality 'Alive' at your property? Can it be heard, seen and felt by your associates and guests or is it the opposite? Is it absent from your gues...
Hotel Attorney on Hotel Management Agreements . How to get the right brand and operator for your hotel project and a deal you can live with - The Hotel ...
Published in conjunction with STR (Smith Travel Research) and endorsed by the Hotel Association of Canada. This publication summarizes weekly occupancy ...
Hotels and restaurants must innovate to remain competitive, but service innovations must be implemented in real time, and they can easily be duplicated ...
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