Older, historic properties often face a challenge of delivering reliable wireless Internet services. Obstacles (concrete construction, older wiring infrastructure, etc.) do not allow for a 'cookie cutter' solution.
Instead, a custom wireless network design with the optimum number and placement of access points is required. This story held true for the Carousel Resort Hotel, which has been an important part of the Ocean City community since Bobby Baker, a top aide of Lyndon Baines Johnson, built and opened the hotel in 1962.
When guests of the Carousel Resort Hotel began requesting Internet access services, the hotelier knew that it would not be a simple solution. The Carousel management team expected that their property would present several challenges and restrictions on running new cabling. A top goal is to preserve the property's aesthetics and to minimize any impacts of installing the new system, says Lindy Kosydar - Carousel's Director of Operations. And, of course, a cost effective solution was required.
After several months of securing competitive bids, the Carousel Resort Hotel selected ITG Networks for the challenging task. In March of 2008, ITG Networks installed a state of the art, visitor-based wireless network with coverage for all hotel guest rooms, conference areas, and atrium. Also, ITG provided a new Business Center solution.
Kosydar's evaluation: 'We were impressed with ITG's approach. Before providing us with their final proposal, they sent an Engineer on-site to walk the property and test with actual equipment. Their proposal was detailed and the installation went off without any surprises or hidden costs. We were relieved that the actual installation process took less than 1-week and guest rooms had no days when they were out of commission not generating revenue. We have had positive feedback from our 2008 season guests.'
About the Carousel Resort Hotel:
The Carousel Resort Hotel & Condominiums is a resort destination where families enjoy a tradition of fun and relaxation. The resort offers the best of a family beach vacation, with full service amenities, conference and meeting facilities, plus a world famous ice rink and huge atrium. The resort is located on the beach at 118th Street and offers 237 rooms and suites and also 22 oceanfront two and three bedroom condominiums.
About ITG Networks
ITG Networks, headquartered in Wexford, Pennsylvania, focuses primarily on helping property owners and managers make smarter technology investments. Specializing in visitor-based networks, ITG offers a turnkey solution by combining 24X7 end-user support with scalable network solutions that take advantage of traditional data cable, existing telephone wire, or wireless technology.
ITG's industry leading support SLA (Service Level Agreement) ensures the availability of its customer's visitor-based network on a cost effective basis. With several partnerships and networking specializations, ITG has the depth of technical experience to design, install, and support reliable network solutions that lower the cost of ownership, improve return on investment and provide for greater user satisfaction.
ITG currently supports visitor-based network solutions for America's Best Inns (R), Best Western (R), Comfort Inn (R), Comfort Suites (R), Country Inn and Suites (R), Courtyard by Marriott (R), Days Inn (R), Econolodge (R), Embassy Suites (R), Hampton Inn (R), Hilton Garden (R), Holiday Inn (R), Holiday Inn Express (R), Homewood Suites (R), Mainstay Suites (R), Radisson (R), Ramada Inn (R), Residence Inn (R), Sleep Inn (R), Springhill Suites by Marriott (R), franchise locations, plus various resort locations throughout the continental United States.
For more information about ITG, go to www.ITGNetworks.com.
CONTACT:
JOHN SPIRNAK JR.
VP, SALES AND MARKETING
ITG NETWORKS
724-934-4636
JSPIRNAK@ITGNETWORKS.COM
