Reserve Interactive Selects Element Payment Services As Partner For PCI DSS Compliant Processing

ReServe Interactive, a leader in hospitality management software solutions, has selected Element Payment Services as its PCI DSS compliant solutions partner for its suite of Catering, Event Management, Dining Reservations and Table Management software products. ...more

Measuring Your Hotel's Online Reputation By Service Attributes

Your online reputation is the aggregate of guest reviews posted online. And, this refers to more than a few travel review sites. Guest reviews are posted on hundreds of travel review websites and an equal or greater number of non-travel social websites and blogs. ...more

How To Use Google Buzz. The Unofficial (and Frequently Updated) Guide.

Buzz is Google’s new social network and it’s already created a stir. There have been concerns over privacy but all in all, the reaction has been very largely positive. This article is a simple guide explaining how to use the service. ...more

Google Buzz Has Completely Changed the Game: Here’s How

The Social Analyst is a weekly column by Mashable Co-Editor Ben Parr, where he digs into social media trends and how they are affecting companies in the space. ...more

The Rainmaker Group Attains Microsoft Gold Certified Partner Status

Rainmaker’s clients in multifamily housing and hospitality industries benefit ...more

STR Reports Performance Of Luxury Hotel Spas For Year-End 2009

Luxury hotel spas showed mixed operating results for the full year 2009. The summary Spa STAR data shows that the Average Treatment Rate (ATR) was reported at US$135.39, a 4.5 percent decline compared with full-year 2008. For full-year 2009, Average Treatment Room Utilization (ATRU) increased 3.5 percent to 31.1 percent. ...more

Thank Goodness 2009 Is Over - December 2009 Canadian Lodging Outlook

Published in conjunction with STR (Smith Travel Research) and endorsed by the Hotel Association of Canada. This publication summarizes occupancy and average room rates from major cities in Canada. ...more

Canadian Occupancy, ADR, RevPAR - Week Ending February 6, 2010

Published in conjunction with STR (Smith Travel Research) and endorsed by the Hotel Association of Canada. This publication summarizes weekly occupancy and average room rates from major cities in Canada. ...more

STR reports US performance for week ending 6 February 2010

In year-over-year measurements, the industry’s occupancy ended the week virtually flat with a 0.8-percent decrease to 48.4 percent. Average daily rate dropped 4.8 percent to finish the week at US$95.34. Revenue per available room for the week fell 5.6 percent to finish at US$46.14. ...more

STR reports Canada performance for week ending 6 February 2010

The Canadian hotel industry posted mixed results in the three key performance measurements during the week of 31 January-6 February 2010, according to data from STR. ...more