Real Conversations Increase Reservations Conversions - By Doug Kennedy
There is no doubt that hotels across all market segments have invested heavily in reservations sales development. Besides scheduling outside training, most hotels have a regular telephone mystery shopping program in place, and the majority seem to factor results into frontline staff, management and General Manager incentive programs. ...more

Hotel Sales 2.0 - Tactics to Drive Business in a 'Not So Hot' Summer - By Carol Verret
The forecasts for this summer are mixed but all agree on one thing - hotels will not be driving close to double digit REVPAR growth in summer 2008! However, wherever there is gloom there are also opportunities for those able to identify them! ...more

Lessons from the Field - Finding Business Leads Can Be Easier Than You Think - By John Hogan
It certainly seems the cost of travel is going up these days. The cost of gas for our vehicles, of fuel for the airlines and even of food for a variety of global reasons are affecting the asking prices facing travelers. With a US Presidential election just around the corner as well, the advertising rates in certain mediums are likely to be rising as well. ...more

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Filling the Gaming Industry Need for Talent - By Howard Krieger
You don't have to think outside the box, the answer may just be in a different box. ...more

March 2008 Canadian Lodging Outlook
Published in conjunction with STR (Smith Travel Research) and endorsed by the Hotel Association of Canada. This publication summarizes occupancy and average room rates from major cities in Canada. ...more

Canadian Occupancy, ADR, RevPAR - Week Ending May 3, 2008
Published in conjunction with STR (Smith Travel Research) and endorsed by the Hotel Association of Canada. This publication summarizes weekly occupancy and average room rates from major cities in Canada. ...more

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Should Your Mobile Strategy be About ROI or Brand Advocacy?
After a decade of false starts, the travel and tourism industries are beginning to embrace mobile and wireless technologies. Hotels, airlines and online agencies all are getting in on the act. But are these travel companies using mobile technology to actually drive bookings, or are they using this channel in a different way? ...more

First Church's Chicken Franchisee Begins Hiring With JobApp Network Hiring Solution
Church's Chicken franchisee Pollos Del Centro is the first Church's franchisee to start using the JobApp Network automated hiring solution. Church's corporate operations realized a reduction in restaurant employee turnover in excess of 60% in its first six months in a regional roll-out of the JobApp solution. ...more

InnQuest Software Canada And Ownerrelations Technology Form Alliance To Deliver Fractional Ownership, And Condo Hotel Software Solution
roomMaster 2000 and OwnerRelations Technology combine as a comprehensive solution to meet Fractional Property and Condominium Hotel software requirements ...more

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Holiday Inn London Kensington Forum Welcomes Guests to De Sunday Curry Lime
The fragrant atmospheres and spicy souls of West India and the Caribbean made their way to the royal borough of Kensington as Holiday Inn London Kensington Forum hotel hosted the inaugural De Sunday Curry Lime. ...more

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Pearl River Resort Names Lawrence Kovach New Chief Financial Officer
The Choctaw Resort Development Enterprise (CRDE), a business enterprise of the Mississippi Band of Choctaw Indians, today announced the appointment of financial veteran Lawrence Kovach as the new chief financial officer (CFO) of its resort portfolio, Pearl River Resort. ...more

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Harbor Linen Goes Green With The Finest Bamboo Fiber Towel Available For Institutional Use Today
Harbor Linen, the nation's leading manufacturer and distributor of quality linen for the hospitality and cruise line industry has gone green with its new Orchid Towel Collection made with Bamboo. ...more

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Century Casinos Reports Q1 2008 Earnings
Reports decrease in net operating revenue over the same quarter of last year ...more

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Isle of Capri Casinos, Inc. Property in Natchez, Mississippi Reopens
Isle of Capri Casinos, Inc. (NASDAQ:ISLE) announced today that its casino property in Natchez, Mississippi reopened Monday, May 12 at 10:00 am following a temporary closure due to Mississippi River flooding. ...more

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