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Features |
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Comparable Worth - What Would You Pay For The Experience - By J. Ragsdale Hendrie
We all know E-Bay. Many of us have attended those Charity galas with silent and loud auctions. We in Hospitality are always asked to contribute to educational, fraternal, civic and special interest events - a room night here, a fine dinner there, a basket of goodies, a trip on the Morning Dew vessel, a condo exchange, a day of skiing - you name it. We try to establish a value for these goods and services, helpful to the organization and our deductible Charity budget.
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Sustaining A Customer Service Initiative: The Need for Long-Term Commitment - By Dennis Snow
Most customer service improvement initiatives fail to produce sustained results. While such a statement may seem harsh, I think that most would agree with the statement based on their own experiences.
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Soft Economy, Economic Downturn, & the R-Word - By Neil Salerno
Before You Hit the Panic Button...Consider This!
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Never Go to Bat Without a - By David M. Brudney
PlanNew Generation of Hospitality Sales Professionals Lesson #11
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Ads
by Nevistas |
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2008 Resort Conference |
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The 2008 Resort Conference, April 16-18 at the Hotel Del Coronado in San Diego, is the only conference planned by resorts executives for resort executives. Keynotes by Chip Conley, Peter Yesawich, Suzanne Cook, Crist Inman, and breakout tracks on Marketing, Operations, and Trends. Produced by HSMAI and University of Denver. |
| www.resortconference.com |
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