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 Friday November 21st, 2008 
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Personalized Hospitality Excellence Still A Deliverable! - By Doug Kennedy

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2008-06-23

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Company Information
Doug Kennedy
Contact Information:
Direct: (954) 981-7689
Cell: (954) 558-4777

Click for Website
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Doug Kennedy has been a fixture on the hotel industry conference and lecture circuit since 1989, having presented over 1,000 hotel/travel industry workshops, conference sessions, or keynotes. He is the former President and Co-Founder of HSA International, which he exited after 15 years to found The Douglas Kennedy Company. His consulting and training clients have represented all segments of the lodging industry from select/limited service to upscale/luxury to specialty/niche.

More Doug Kennedy News
KTN Announces Private Reservations Webinar Series For Individual Hotels/Call Centers
Alluring Descriptions Are Key To Converting Reservations - By Doug Kennedy
Bringing Out The Best In Others Brings Out The Best In Ourselves - By Doug Kennedy
Profit Optimization Is Everyone's Job - By Doug Kennedy
Hotel Lessons Learned Growing Up In Kennedy Craft Shop - By Doug Kennedy

More Features News
The Weight of the Wait - Time is Money! - By Roberta Nedry
Customer Experience: If at First Impression You Don't Succeed - You Better Try Again - By Rob Rush
Spa Sustainability Strategies for the Environment, The Guests, & Your Business - By Judith L. Singer
Why you must act NOW to win the hearts, minds & loyalty of your workforce - By Jim Butler, author of www.HotelLawBlog.com
Lessons from the Field - Unleash the potential! Recognize the true value of your Front Line Sales People - By John Hogan
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