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Gaming Industry Wire - Hamister Group News
Tuesday October 7th, 2008
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Page 1 of 2
Optimum Pace in Dating, Gambling, and Recruiting: Lessons from Dan Kutis and ...
Any American over the age of 30 will immediately recognize Kenny Rogers' 1978 hit The Gambler:
2008-09-17
Features
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Outstanding Customer Service Simply Isn't Good Enough - By Nektaria Hamister,...
We have a shocking confession: Matt, Kent, and I have absolutely no intention of providing excellent customer and co-worker service. We p...
2008-04-14
Features
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Love Letters to Ideal Future Employees - By Nektaria Hamister
I think of employment ads and descriptions as personalized letters to ideal candidates. Trying to screen out inferior candidates is usel...
2008-02-29
Features
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The Important People in a General Manager's Life - By Gina Abernathy
I began my hotel career as a front desk clerk. I subsequently worked as a reservations manager, a director of sales, and then as a multip...
2008-02-18
Features
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Fresh Ideas on Making a Great First Impression - By Gary Pelton
As a hotel manager turned assisted living administrator, I have a unique perspective on what it takes to make a good first impression in ...
2007-12-11
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R-E-S-P-E-C-T Aretha Knew What She Was Talking About - By Nektaria Hamister
Respect Your Customer, For Better Or For Worse
2007-11-06
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Another Lesson Learned Along The Way: Never Ever Assume That You Already Know...
Mark Hamister often talks about the importance of not straying too far from your present skill sets when entering a new business sector. ...
2007-08-16
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It's NOT All about You: Networking Done Right - By Bill Caraway, Hamister Hos...
When I hear the term 'networking event', I imagine swarms of salespeople buzzing about the superiority of their products and businesses. ...
2007-06-14
Features
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Integrity, Growth, and Connecting with Customers - By Mark Hamister
More Lessons from the Early Years of The Hamister Group
2007-05-18
Features
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Should They Stay or Should They Go? What to Do with Poorly Performing Staff -...
Fir'em is not always the right answer. Co-workers may be delivering inferior results because of personal problems, lack of training, unre...
2007-04-17
Features
2
Comments
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Never Give Up and Other Lessons Hotelier Mark Hamister Learned Before Age 18
In honor of The Hamister Group's upcoming 30 year anniversary, I would like to share some didactic stories from the company's pre-history...
2007-04-10
Features
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How I Do It: Hotelier Mark Hamister's Strategies For Getting Through The Day ...
My pledge to personal communication with all of my co-workers and business partners forces me use my time as effectively as possible. Her...
2007-03-26
Features
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Creating A Culture of Opportunity - By Jack Turesky, The Hamister Group, Inc....
What is the best way to maintain your Peak Performers? Create a Culture of Opportunity, an environment in which co-workers assertively s...
2007-03-05
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How To Restore Your Lost Passion - By Mark Hamister
The German poet Hebbel wrote that 'Nothing great in the world has ever been accomplished without passion.' Those are inspiring words whe...
2007-02-02
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It Can Be That Simple: Why We Must Stay Focused on Clean Rooms and Truly Help...
I've heard a lot of talk lately about adding innovative amenities, restructuring hotel organizations, and 'thinking outside the box.' The...
2007-01-17
Features
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Comments
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Creating a Great First Impression by Phone - By Denise Moretti
Phone etiquette helps encourage clear lines of communication, build rapport, and avoid misunderstanding. It is an important part of custo...
2006-11-02
Features
more...
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