Gaming Industry Wire - HTrends News

Masan, South Korea takes spot for fastest city in the world Russia remains the top attack traffic source, followed by U.S. and China Majority of mobile providers achieve average maximum speeds greater than 2 Mbps - More

The saying goes 'a bad workman always blames his tools'. But is it always the workmen that are at fault? - More

I can see dignified concierges everywhere clutching their golden keys and gasping in indignation at the title of this article. But hear me out. - More

Millions of Americans use Twitter – just don't ask any of them to pay for it. - More

While the US unemployment rate dipped to 9.5 percent in June 2010 (the lowest level since July 2009 compared to 9.7 percent in May 2010), the report showed 125,000 jobs were lost during the month, driven by the end of temporary census positions. The June figures estimated private sector job creation was 83,000 , marking the sixth-straight month ... - More

Recognizing Three Hotel Industry Experts Whose Accomplishments Are Unique - Bjorn Hanson, Peter Greenberg and Richard Warnick - More

For the past 20 years, a piece of work often quoted in relation to the required Characteristics of Admired Leaders has been The Leadership Challenge. First released in 1987 by Kouzes and Posner, the book has become one of the best selling leadership books of all time. - More

In the last two years, the economy has taken a severe toll on our industry and its resources. In the resulting scramble to stay afloat, many hotels turned to every marketing and operational technique they could uncover. Some of those techniques helped, some didn't. Many hoteliers searched for that one unique tactic which would turn everything a... - More

The latest eTravel Benchmark study from eDigitalResearch reveals that online travel websites are still failing to deliver adequate customer service. 43 out of the 47 websites reviewed have been affected by 'satisfactory', 'poor' or 'very poor' customer service scores, with the airlines sector failing to answer over 51% of all email queries. - More

There's nothing more frustrating, and demotivating for staff than lack of communication and being kept in the dark. Unless people know what's expected of them and what's going on you'll end up with an unhappy team, and ultimately an impact on performance levels and increased staff turnover. - More