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Newsletters

Gaming Industry Wire - LRA Worldwide News

Sunday September 7th, 2008

Next	Page 1 of 3

	Going 'Off Book' - The Movement towards Empathetic Hospitality - By Shannon P...
	In acting circles, they are the two words that can strike fear in the hearts of the most seasoned performer - 'off book.' The script has ...


	2008-09-04	Features	more...

	Consistency - the Key to Success - By Rob Rush
	OK, let's get down to the bottom of this. Please stand up and raise your hand if you've been 'WOW-ed' lately. At the supermarket, dry cle...


	2008-08-20	Features	more...

	LRA Worldwide to Conduct Brand Assurance Program for aloft Hotels
	Philadelphia-Based Consulting Company Expands its Global Quality Assurance Program for Starwood Hotels & Resorts


	2008-07-14	Other	more...

	Does Your Guest Satisfaction and Mystery Shop Data Harmonize...or Just Make N...
	Align Your Data Streams to Optimize the Guest Experience and Bottom Line


	2008-05-28	Features	more...

	Experience Innovation - The Next Generation - By Rob Rush
	Oh no, not another article on innovation, your brain is screaming from every synapse. Please don't subject me to another rapturous ode to...


	2008-05-22	Features	more...

	LRA Worldwide and K Hotels Partner on 'K Quality Evaluation Program
	K Hotels, the exclusive collection of some of the world's finest boutique hotels, has partnered with LRA Worldwide, Inc. to create a Qual...


	2008-04-17	Other	more...

	Shell Vacations Club and LRA Worldwide Develop Partnership to Enhance the Vac...
	Shell Vacations Club (SVC), a leader in the development, sales and operation of high-end vacation ownership properties throughout North A...


	2008-02-27	Other	more...

	The Importance of 'Customer Experience' in a Downturn - By Jeff Gurtman, Acco...
	As talk of a recession permeates the evening news, at LRA we have naturally begun thinking about how it might affect our clients and the ...


	2008-02-20	Features	more...

	Culture - It's Not Just for Anthropologists Anymore - By Rob Rush
	The list of trendy business buzzwords that enter the national consciousness and swiftly become hackneyed, empty shells of their previousl...


	2008-02-19	Features	more...

	LRA Worldwide Adds Former Four Seasons Manager Rick Reilly to its Account Team
	Three others shifted to newly-created Account Director Positions


	2008-01-17	Appointments	more...

	Warwick International Hotels and LRA Worldwide Partner on Four Diamond Guest ...
	Warwick International Hotels (WIH), a leading provider of luxury hotel accommodations in more than 40 select cities throughout the world,...


	2008-01-08	Other	more...

	LRA Worldwide Participates in Study on Customer Experience Design for Service
	Philadelphia-based company links customer experience initiatives with financial return


	2007-12-18	Other	more...

	Renovation is a State of Mind - By Rob Rush
	Let's conduct a little experiment. Go to the website of any hospitality industry trade publication - it could be this one or it could be ...


	2007-11-27	Features 1 Comment	more...

	The Kessler Collection and LRA Worldwide Partner on Quality Assurance Initiat...
	The Kessler Collection, the luxury boutique hotel portfolio owned by hotelier Richard C. Kessler, has partnered with LRA Worldwide, Inc. ...


	2007-10-18	Other 1 Comment	more...

	LRA Worldwide Senior Consultant Gary Tan to Serve as Panelist at HSMAI's ASIA...
	Hospitality Expert to discuss 'Guest Experience' and Hotel Standards in Asia Pacific Region


	2007-09-27	Other	more...

	Do 'High Tech' and Hospitality Belong in the Same Sentence? - By Rob Rush
	Twenty years after hanging out our shingle, my partner and I have built a business that has grown from its roots providing quality assura...


	2007-08-27	Features	more...

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