Gaming Industry News - Features

REVPAR GURU Launches iPhone RevPAR Calculator App - More

When we as hotel managers picture hospitality superstars, we tend to envision the 'traditional' ambassadors of hotel guest service excellence, which are the smiling faces behind the front desk, bell stand, guest services/concierge, housekeeping lobby attendants, or perhaps the waitstaff and bartenders. - More

HVS recommends using regression models to measure the impacts of convention centers on their surrounding hotel markets - More

James Kavanaugh once suggested that there are 'those too gentle to live among the wolves'. I hope this is no longer true in today's organizations. I believe that the 'wolves' have had their day and need to make way for a new breed of manager: The Gentle Leader. - More

While demand probably isn't coming roaring back in 2010 it is returning. It's time to shake off the 'battle fatigue' of 2009 and hit the 'reset' button for 2010 to take advantage of the positive opportunities that present themselves going forward. - More

Avatar is a 3D Box Office Hit - so is 3D Service! Introducing ..A New Dimension in Service Excellence! Take Your Service to the next level! - More

When the 818-meter Burj Dubai tower, the world's tallest building, opened for occupancy with lots of fanfare on January 4, it was proclaimed to be a crowning achievement of the emirate of Dubai, with its bold plans to establish itself as a regional trade and services hub. - More

Today's employees need to manage their own careers and proactively seek resources such as coaching to achieve desirable outcomes. Personal branding is a strong component of this process, and one that promotes employability and self-confidence. - More

As a child of the Cold War era, I can honestly say that even after Perestroika , I had never even dreamed of a day when I might visit Russia. Yet this October I found myself on a non-stop flight from JFK to SVO, the largest airport in Moscow. The occasion was to finally meet in person our new Kennedy Training Network alliance partners, Big Tre... - More

Looking back, HeBS believes that 2009 was a year not only of challenges, but also successes for the industry. While no hotelier is sad to see the end of 2009, HeBS believes that every hotelier has learned extremely important and insightful lessons that have benefitted their Internet marketing and distribution efforts. Undoubtedly the most import... - More