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Gaming Industry News - Features
Thursday November 20th, 2008
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Page 3 of 13
Lessons from the Field - 10 Hotel Sales Mistakes to Avoid in Today's Competit...
Mistakes do happen - that is human, understandable and part of our professional learning cycle. What we need to remember is to improve an...
2008-08-22
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Consistency - the Key to Success - By Rob Rush
OK, let's get down to the bottom of this. Please stand up and raise your hand if you've been 'WOW-ed' lately. At the supermarket, dry cle...
2008-08-20
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Lessons from the Field - Ways to Identify and Build Repeat Guests - By John H...
There are only two ways to get a new customer: 1. solicit a new customer any way you can. 2. Take good care of your present customers, so...
2008-08-18
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Is This The Summer Of Our Hospitality Discontent? - By J. Ragsdale Hendrie
It has been tough, folks, and we do not need to beat the drums about the obvious, particularly in the United States. But, there are alwa...
2008-08-15
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Profit Optimization Is Everyone's Job - By Doug Kennedy
Regardless of whether RevPAR and bottom-line profits are trending upwards or downwards in your hotel's market, there's no better time tha...
2008-08-14
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Hotel Butlers-Lynch or Lynchpin? - By Steven Ferry
Butlers were first introduced to hotels with great success to the bottom line and guest satisfaction in the 1980s. The last few years hav...
2008-08-13
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Anatomy of an Internet-Savvy Hotel Manager - By Neil Salerno
It's 1:20 am and the hotel manager is reviewing last month's profit & loss statement, room revenue is below planned budget and expenses w...
2008-08-11
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Is Your Hotel Ready for the Downturn - By Brenda Fields
Key markets, world wide have experience unprecedented occupancies, average rates, and RevPAR for over a decade. New York City and London ...
2008-08-06
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Principles for success as a manager - Part Five - Maintaining relationships t...
In the hospitality and travel industry of today, we do not and cannot conduct business in the same way as our parents and grandparents di...
2008-08-06
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Staff Drug & Alcohol Problems: How to Act, Not Hide - By Ken Burgin
Can't we just wait for the problem to go away?
2008-08-05
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The Challenges and Opportunities for Independent and Boutique Hotels in a Di...
Independent and boutique properties have a several advantages over their branded counterparts. The first is the trend in experience trav...
2008-08-05
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Hotel Management Agreements 201 by Hospitality Lawyer - Indemnification Provi...
How to survive some of the custom and 'lore' of Hotel Management Agreement Indemnification Provisions.
2008-07-31
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Principles for success as a manager - Part four: Communicating with clarity a...
In his #1 bestseller, The 7 Habits of Highly Effective People, Stephen Covey presented a framework for personal effectiveness. Habit 2, ...
2008-07-30
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The Science of Hotel Sales - The Benchmarking Imperative for Success in a Dif...
This topic may not rate high on the 'sexiness' meter in a period where hotels are frantically seeking new strategies to generate demand b...
2008-07-29
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Measuring Bar Profits - Where Can You Improve? - By Ken Burgin
Whether it's wine, beer, spirits, coffee or soft-drinks, there are plenty of ways to look at the performance and profit-margins of bevera...
2008-07-29
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Two Companies, Two Different Blueprints for Reducing Global Warming
Businesspeople spend too much time worrying about the burdens brought by global warming -- the possibility of carbon taxes and greater re...
2008-07-25
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