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Gaming Industry News - Features
Friday September 5th, 2008
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Page 1 of 12
Going 'Off Book' - The Movement towards Empathetic Hospitality - By Shannon P...
In acting circles, they are the two words that can strike fear in the hearts of the most seasoned performer - 'off book.' The script has ...
2008-09-04
Features
more...
Lessons from the Field - 10 Hotel Sales Action Steps to Succeed in Today's Co...
We have all heard the expressions about the need to try something different if we expect different results, as well as the message about ...
2008-09-03
Features
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Some Hotel Site Designers, Don't Know... What They Don't Know - By Neil Salerno
As I review various hotel websites, I am constantly amazed by the number of poorly designed sites which are being developed by some hotel...
2008-09-02
Features
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Management Fee Method Causes Hotel Over Assessment - By David C. Lennhoff, MA...
The most popular valuation method employed by assessors to determine the taxable value of hotels is the 'management fee' method of apprai...
2008-08-22
Features
more...
Lessons from the Field - 10 Hotel Sales Mistakes to Avoid in Today's Competit...
Mistakes do happen - that is human, understandable and part of our professional learning cycle. What we need to remember is to improve an...
2008-08-22
Features
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Consistency - the Key to Success - By Rob Rush
OK, let's get down to the bottom of this. Please stand up and raise your hand if you've been 'WOW-ed' lately. At the supermarket, dry cle...
2008-08-20
Features
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Lessons from the Field - Ways to Identify and Build Repeat Guests - By John H...
There are only two ways to get a new customer: 1. solicit a new customer any way you can. 2. Take good care of your present customers, so...
2008-08-18
Features
more...
Is This The Summer Of Our Hospitality Discontent? - By J. Ragsdale Hendrie
It has been tough, folks, and we do not need to beat the drums about the obvious, particularly in the United States. But, there are alwa...
2008-08-15
Features
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Profit Optimization Is Everyone's Job - By Doug Kennedy
Regardless of whether RevPAR and bottom-line profits are trending upwards or downwards in your hotel's market, there's no better time tha...
2008-08-14
Features
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Hotel Butlers-Lynch or Lynchpin? - By Steven Ferry
Butlers were first introduced to hotels with great success to the bottom line and guest satisfaction in the 1980s. The last few years hav...
2008-08-13
Features
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Anatomy of an Internet-Savvy Hotel Manager - By Neil Salerno
It's 1:20 am and the hotel manager is reviewing last month's profit & loss statement, room revenue is below planned budget and expenses w...
2008-08-11
Features
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Is Your Hotel Ready for the Downturn - By Brenda Fields
Key markets, world wide have experience unprecedented occupancies, average rates, and RevPAR for over a decade. New York City and London ...
2008-08-06
Features
more...
Principles for success as a manager - Part Five - Maintaining relationships t...
In the hospitality and travel industry of today, we do not and cannot conduct business in the same way as our parents and grandparents di...
2008-08-06
Features
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Staff Drug & Alcohol Problems: How to Act, Not Hide - By Ken Burgin
Can't we just wait for the problem to go away?
2008-08-05
Features
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The Challenges and Opportunities for Independent and Boutique Hotels in a Di...
Independent and boutique properties have a several advantages over their branded counterparts. The first is the trend in experience trav...
2008-08-05
Features
more...
Hotel Management Agreements 201 by Hospitality Lawyer - Indemnification Provi...
How to survive some of the custom and 'lore' of Hotel Management Agreement Indemnification Provisions.
2008-07-31
Features
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