Canadian Construction Pipeline At a High in Q1 2008 with 265 Projects/33,964 Guestrooms
Lodging Econometrics (LE) announced that Canada's Construction Pipeline totaled 265 projects and 33,964 guestrooms at the end of Q1 2008, a high for the cycle. ...more

I'll have the room that matches my dress please - By Lorenza Alessie
There is an emerging group of guests who are looking for more individualized hotels. In response, hotel operators and developers have created new brands or partnered with well established brands to differentiate themselves from the competition. ...more

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Meeting Planners Could Paint The Destination Landscape Green!! - By J. Ragsdale Hendrie
Yes, Meeting/Convention Planners, you can, for you have the economic clout. ...more

Deloitte Survey Finds Business Travelers Go Green On The Road
Forty Percent Willing to Pay More for Green Lodging, Clear Gender Divide Found, Gen Y Least Likely to Act Green on Business ...more

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Cornell Restaurant Report Shows How to Calculate Revenue Accurately
Online Restaurant Report Demonstrates Management Decision Tool ...more

Using Downtimes to Boost Production & Cut Costs - By Ken Burgin
Downtime is when staff cost nothing for the extra tasks you give them. ...more

Top Cornell Hospitality Quarterly Article of 2007 Examines Revenue Consequences of Satisfied Restaurant Customers
Restaurant managers have long suspected that satisfied customers are a key to a successful restaurant, but until recently, no research study had established this profitable connection. ...more

Restaurant Trends - Growing And Emerging Concepts - Data reflects change and activity from January 12, 2008 to May 12, 2008
Update from Restaurantchains.net on growing and emerging restaurant concepts ...more

Technomic Finds That Consumers Want More Sandwich Variety
New research from foodservice consultants Technomic found that though preferences for traditional sandwiches remain strong, consumers are looking for greater variety in sandwich ingredients available from limited- and full-service restaurants. A survey of more than 1,500 consumers revealed that over one third (39 percent) of those eating at LSRs and 51 percent at FSRs were not fully satisfied with available sandwich options, wanting new and unique ingredient offerings, flavors and combinations. ...more

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Lessons from the Field - Extending Your Sales Team or Make Travel Agents A Regular Part of Your Sales Programs - By John Hogan
Many of today's hotels do not have staff whose primary responsibly is that of being a sales manager or director. Many hotel owners that have smaller or rooms only properties have tended to rely on their location or perhaps their brand affiliation that is totally going to profitably fill their hotel. ...more

Surviving In Turbulent Times Through Outsourcing - By Siddharth Thaker and Pramod Bhasker
Enhancements in technology and telecommunications have transformed the global hospitality landscape. In this article we evaluate how these transformations are acting as able catalysts in a world where geography is rapidly becoming history. ...more

Sales Management during Turbulent Times - By Dr. Rick Johnson
Was your sales manager formerly your top rated sales person? Did you promote them based on sales performance? Did your sales manager ever receive any formal sales management training? Do you think your sales force needs to be more aggressive? Are you following best practice principles? ...more

Experience Innovation - The Next Generation - By Rob Rush
Oh no, not another article on innovation, your brain is screaming from every synapse. Please don't subject me to another rapturous ode to Southwest Airlines, Ritz Carlton or - gasp - Disney. ...more

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Damascus Market Snapshot
An overview of the Damascus market ...more

The Liquidity Crisis and the Indian Hotel Industry: a Hurdle or a Silver Lining? - By Siddharth Thaker
The state of turmoil in global financial markets has generated new concerns for the hospitality industry. This article attempts to 'gaze the crystal ball' and see what lies ahead for the industry in emerging markets like India. ...more

Canadian Occupancy, ADR, RevPAR - Week Ending May 10, 2008
Published in conjunction with STR (Smith Travel Research) and endorsed by the Hotel Association of Canada. This publication summarizes weekly occupancy and average room rates from major cities in Canada. ...more

Guadalajara - Preparing for the Future - By Luigi Major
The popularity of Guadalajara has surged in recent years, attracting new businesses, residents, and developments that are positioning the city as a world-class business and travel destination. ...more

Are Luxury Hotels recession proof? - By Jonathan Barsky and Lenny Nash
How pervasive will the economic downturn be across the hotel industry? Will all hotels feel the pain or will some hotels be more resilient while others more vulnerable? And which customers will keep spending and help pull some hotels through current recessionary pressures? ...more

Weekly U.S. Lodging Performance for the week of May 11, 2008 - May 17, 2008
Weekly summary of Occupancy, ADR and REVPar for the United States. ...more

Beirut Market Snapshot
An overview of the Beirut market ...more

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Luxury Hotels Buck Recession
Prices And Customer Satisfaction Are Up, Well-Heeled Guests Still Willing To Pay More ...more

Taming the Guest from Hel - By Steven Ferry
Back in 2006, the concept of the Guest from Hell was introduced to the industry in two articles entitled Besting and then Muzzling the Guest from Hell published by several industry organs. ...more

Customer Satisfaction Halts Slide, Glimmer of Hope for the Economy?
Southwest Airlines, AT&T, Pizza Hut, McDonald's Gain, US Airways, Continental Airlines, Sprint Nextel, Comcast Tumble ...more

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Slight Cooling In The Expected Growth Rates For Air Travel Demand
For 2008 as a whole the expectation is that total passenger numbers will rise by just under 4% and while this is substantially down from the soaring rates of increase experienced just a few months ago, it is the sort of demand growth which is not common to all business areas this year. ...more

Customer Satisfaction with Airports Declines Sharply Amid an Industry Fraught with Flight Delays
Philadelphia International, Chicago Midway International and Dallas Love Field Airports Rank Highest in Overall Passenger Satisfaction ...more

Vacation Rental Industry Remains Strong During Slow Economy According to New Zonder Study
Zonder surveyed professional property management companies (PMCs) to determine the impact recession has on inventory, bookings, and revenue. ...more

Understanding The Global Phenomenon Of Youth Travel
Youth Travel represents around 20% of all international arrivals and is one of the tourism industry's fastest growing sectors. The average expenditure per trip has increased by 40% among young travellers. As a result, 80% of them return home more tolerant and respectful of other cultures. These are some of the key findings of a new industry report published by the World Youth, Student and Educational (WYSE) Travel Confederation and UNWTO. ...more

Global Spa Economy Estimated at $255 billion/year
The global spa economy is estimated to be over $250 billion, according to a major report unveiled this week at the 2008 Global Spa Summit in New York ...more

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